We focus on providing timely, high accuracy, good communication and care to our clients. From the time a claim is reported, we always set out claim strategy for claim to be handled properly right from beginning tracking, managing to ensure a fair and reasonable settlement quickly and efficiently and in accordance with the policy terms and conditions.
We assist clients to compile the relevant documentation to support the claim process and provide technical advice to clients with regard to the claims. We also conduct presentations and workshops for our clients to share our knowledge and experience on insurance claims issues, policy and practice.
Claim report and loss analysis also given to clients for the purpose of risk management.