Togather with the increasing of global economy, the demand for hotel, resort and entertainment center is also increasing. Individuals and companies spend more income and benefits for travel, vocation and trips. The increasing of these activities brings more income for the services, but also brings more risks. Apart from the traditional risk such as natural perils, fire, machinery breakdown, etc, in today time, analysis expert give the trend of increasing risks such as:
- Hacking of confidential information due to cyber risk
- Increasing procution case from guests lead to legal expenses increasing, impact directly and indirectly to the profit
- High staff turnover due to high demand (key persons move to competitors) not only increase the recruitment cost, but also impact to quality of services and increase risks (complaint, sue from guests, internal thelf or fidelity claim)
- Violate to copy right and illegally take advantage of brand
Approaching the solution, we share with orgnizations the experience in risk management, create and insurance program with highest protection and other aspects relating to claim handling toward the quick solution, limiting the impact to quality of services and brand – the most important factor of hospitality.